Privacy Policy & Data Protection

This Privacy Policy governs the collection, processing, and storage of personal information by Purchase Collective (referenced as "we", "us", "our", or "Purchase Collective"), accessible via the web properties hosted at memory-collective-order.com (including ram64Gb.html, welcome.html, and associated capacity configurations).

We specialize in collective procurement, pre-dispatch stress testing (MemTest86+), and domestic dispatch of high-density, professional-grade computer hardware (including 64GB DDR5-6400/6000 UDIMMs, 32GB DDR5 modules, and high-performance workstation memory kits) within India.

By accessing our web pages, communicating with us over WhatsApp, or placing an order through our collective, you acknowledge and agree to the data handling practices outlined in this policy in accordance with India's Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

To execute verified collective shipments, conduct compatibility verification, generate GST invoices, and coordinate door-to-door domestic courier deliveries, we collect the following categories of data:

Financial security and consumer trust are core tenets of our service. Our website does not request, collect, process, or store sensitive credit or debit card numbers, CVVs, expiry dates, or internet banking passwords.

When an order is confirmed, we only record:

• UPI Transaction Reference Number / UTR: A 12-digit alphanumeric bank reference provided in your payment receipt to reconcile incoming funds with your specific order.
• Payment Screenshot: Shared voluntarily by you on WhatsApp to expedite packaging and immediate same-day dispatch.
• Transaction Timestamp & Amount: Required for internal accounting, book-keeping, and the issuance of statutory GST tax invoices.

We collect and process personal data exclusively for lawful purposes directly connected to order fulfillment and technical service provision:

• Physical Order Fulfillment: Accurately packing, labeling, and dispatching memory modules to your domestic delivery address via express courier services.
• Quality Assurance & Diagnostic Reporting: Generating and delivering your unit's individual serialized MemTest86+ stress-test report before handing the parcel to the courier.
• Tracking & Status Updates: Providing live consignment tracking numbers (AWB / airway bill) directly through WhatsApp or SMS.
• Statutory Tax Compliance: Issuing formal GST invoices in accordance with the Central Goods and Services Tax (CGST) and State GST acts.
• Post-Sales Warranty & Return Support: Verifying module serial numbers in case of manufacturer warranty claims, technical diagnostics, or our 7-day return policy.
• Fraud Prevention: Ensuring that payments, UTR references, and consignee delivery destinations are genuine and free of identity misuse.

Every RAM stick fulfilled through our collective undergoes 100% diagnostic verification using the industry standard MemTest86+ test bench before leaving our facility.

To ensure full transparency:

• We photograph the exact module barcode and serialized identification number.
• We capture the MemTest86+ zero-error test bench readout.
• These records are sent directly to your WhatsApp number prior to courier handoff.

By engaging with our WhatsApp support line (+91 9814695703), you consent to receiving transaction-related notices, dispatch videos/photos, and tracking links. We do not use your phone number for automated telemarketing or unsolicited spam broadcasts.

Strict No-Sale Commitment: We do NOT sell, rent, monetize, broker, or trade your personal names, contact numbers, or transaction histories to any third-party marketing agency, advertiser, or data aggregator under any circumstances.

We disclose your information strictly to the following essential service partners:

• Domestic Logistics & Courier Partners: Recognized Indian courier carriers (such as Blue Dart, DTDC, Delhivery, or India Post) receive only your shipping name, delivery address, postal PIN, and recipient contact number printed on the package label.
• Indian Banking & UPI Rails: Payment details are transmitted directly through the National Payments Corporation of India (NPCI) and partner acquiring banks (e.g. Axis Bank) during UPI settlement.
• Statutory & Law Enforcement Bodies: We may disclose information only if required by valid court order, government audit, or statutory mandate under Indian law.

We employ robust managerial, operational, and technical controls to safeguard personal data against unauthorized access, alteration, destruction, or disclosure:

• Encrypted Communications: Direct communications through WhatsApp utilize end-to-end encryption protocols.
• Access Restrictions: Customer records, serialized hardware logs, and invoice databases are restricted to designated administrative and fulfillment personnel.
• Retention Schedules: Shipping labels and conversational chat logs are purged periodically after delivery completion. Statutory financial invoices, GST filings, and hardware serial numbers are retained for a minimum of 7 (seven) years as legally required by Indian tax, commercial, and auditing statutes.

Our website is engineered for speed, privacy, and simplicity:

• No Invasive Advertising Trackers: We do not load cross-site behavioral tracking scripts, third-party remarketing pixels (e.g., Facebook Pixel, TikTok Pixel), or ad-tech fingerprinting.
• Minimal Hit Counters: We employ a lightweight, privacy-preserving counter (hosted via hits.sh) solely to count aggregate, non-identifiable page visit volume for resource scaling.
• Local Browser Storage: We may use modern HTML5 sessionStorage or localStorage purely to remember your chosen configuration options (e.g., 1x64GB vs 2x32GB Kit) on your own device during your browsing session.

Under the Digital Personal Data Protection Act, 2023 and applicable Indian data regulations, you hold explicit rights as a Data Principal:

• Right to Summary & Access: You may request a summary of the personal information we maintain concerning your orders.
• Right to Correction & Updation: If your shipping address, billing name, or contact details are inaccurate, you can notify us for prompt rectification prior to dispatch.
• Right to Erasure / Deletion: You may request the deletion of non-mandatory contact details following the expiration of your warranty period, subject to statutory GST accounting record requirements.
• Right to Grievance Redressal: You have the right to register concerns or complaints directly with our Grievance Desk.

We may revise this Privacy Policy periodically to reflect changes in our operational procedures, component offerings, shipping protocols, or applicable statutory guidelines. Any revisions will be posted directly to this URL (memory-collective-order.com/privacy.html) with an updated "Effective Date" at the top of the page. Continued use of our web portal or collective order services constitutes your acknowledgment of the updated policy terms.

If you have questions regarding this Privacy Policy, wish to exercise any of your data protection rights, or need assistance regarding your order documentation, please reach out to our designated contact desk: